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FAQs
Yes. All orders placed with EMERCYN are subject to minimum order quantities, starting at 12 pieces. Minimums may vary depending on the product and decoration method selected (screen printing, embroidery, or DTG).
Please reach out to us directly, and we’ll be happy to provide a tailored response based on your specific project.
Yes! You are welcome to mix and match different styles (like hoodies, tees, and crewnecks) within a single order. As long as the print design and ink colors remain the same across all items. Please note that if a garment change requires an ink color swap (e.g., switching from white ink on black shirts to black ink on white shirts), a small "color change" fee may apply to cover the additional press setup.
Preferred file formats include AI, EPS, PDF, or high-resolution PNG files. Low-resolution files may affect print quality.
Yes! A digital proof will be provided prior to production and is typically delivered within 2–3 business (24-48 hours) days after EMERCYN receives a Start a Project request. Customers are solely responsible for reviewing and approving all artwork details. Approval constitutes final authorization to proceed with production.
Standard production typically takes 10-14 business days after payment and final artwork approval. Production times may vary depending on order size, method, and garment availability.
Rush production may be available for an additional fee. Rush fees are non-refundable and subject to availability.