Privacy policy

EMERCYN respects your privacy and complies with the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect:

• Name, email address, phone number

• Personal details you provide 

• Billing and shipping information

• Order history and purchase details

• Website usage and IP address (Automatically collected data (IP address, browser type, usage patterns)

Payment information is processed securely by third-party providers. We do not store full payment details.

How We Use Information

Personal information is used to:

• Process and fulfill orders

• Communicate regarding orders and proofs

• Improve our services

• To send account updates or promotional emails (you may unsubscribe)

• To improve the performance and functionality of our website

• Comply with legal and tax obligations

• Prevent fraud

Sharing of Information

We do not sell personal information. We may share information with trusted service providers such as payment processors, shipping carriers, and website analytics providers, or as required by law.

Your California Privacy Rights

California residents have the right to:

• Request access to personal information

• Request deletion or correction of personal information

• Opt out of the sale or sharing of personal information (we do not sell data)

• Receive equal service regardless of exercising privacy rights

 

Exercising Your Rights

Requests may be submitted by contacting:

Email: howdy@emercyn.com
Phone: 650.743.6114

Identity verification may be required. We will respond within the timeframe required by law.

Cookies & Tracking

What Are Cookies?

Cookies are small files placed on your device when you visit our website. They help improve your experience by remembering your preferences, keeping you logged in, and helping us analyze website traffic.

How We Use Cookies & Tracking Technologies

EMERCYN and our service providers may use cookies, web beacons, pixels, and similar technologies to:

• Track website usage and traffic patterns

• Remember preferences and settings

• Analyze how visitors interact with our website

• Serve relevant marketing, advertisements, or promotions

• Improve website functionality and performance

Third-Party Services

We may use third-party tools for analytics, advertising, and marketing, including but not limited to:

• Google Analytics

• Facebook / Meta Pixel

• Shopify Analytics

• Email marketing platforms

These third parties may collect information about your online activity and use it in accordance with their own privacy policies.

Your Choices

• You may disable cookies via your browser settings, but some features of the website may not function properly.

• California residents can exercise their CCPA rights to opt out of certain tracking or data collection. Contact us at:
  Email: howdy@emercyn.com
  Phone: 650.812.9300

Consent

By using EMERCYN’s website, you consent to the use of cookies and tracking technologies as described in this policy.

Data Retention & Security

We retain information only as long as necessary for business and legal purposes. Reasonable security measures are in place, though no system is completely secure.

Children’s Privacy

EMERCYN does not knowingly collect personal information from children under 13 years of age.

Policy Updates

This policy may be updated periodically. Changes will be posted on this page with a revised effective date.

Contact Information

EMERCYN
📧 howdy@emercyn.com
📞 650.812.9300